Client intake software

Client intake software that finishes the intake instead of starting it

Most chatbots capture a name and an email and leave the intake for a person to do in the morning. Workup Agent, by Micronetbd, answers the phone and the website, asks your questions in your order with the follow-ups a form cannot ask, verifies the lead and routes a finished file into the CRM or intake system you already run. Automated intake, 24/7, for one flat plan.

Both reach the AI receptionist itself, any hour. Or leave your number with the assistant in the corner of this page and a person from Micronetbd calls you back within one business day.

SOC 2 Type 2 audited•Phone, chat and voice•Lands in Lead Docket, Litify, Salesforce and others
An intake flow from a phone call and a chat into a finished client file
24/7on the phone and on every page of your site
5practice questionnaires out of the box
60+legal platform projects behind it
1flat monthly plan, not per seat or per lead

Greet, qualify, verify, route, brief

Intake in five steps, the same on the phone, in chat and by voice in the browser.

👋

Greet

Opens in context, using the page the visitor is on or the reason the caller gives, by text or voice.

❓

Qualify

Your criteria, conversationally. Branches on answers; required fields cannot be skipped.

✓

Verify

Confirms the email address, captures consent, flags anything that needs a person now.

→

Route

Your rules decide who gets it. Urgent files page someone.

📄

Brief

A structured file with a human summary on top, so the callback starts from page two.

🔒

Bounded on purpose

No legal advice, no case evaluation, no promises about outcomes. The limits hold.

How it works

Set up per business: your number, your greeting, your questions, your urgent rules.

1

Your line stays yours

Calls ring your desks as they do today. Unanswered after four rings, or after hours, they forward to Workup Agent. Or give out a number we provision.

2

It greets and answers

A natural voice, your greeting, your business name. It asks who is calling and why, and answers questions from your own information, never the open internet.

3

It takes the whole message

Name, best number and time, the reason, your questions in your order, read back to confirm.

4

Urgent goes to a person

Matters you define as urgent are transferred live to the phone you choose. Everyone else gets a promised callback.

5

Your team hears in seconds

An alert with the caller, the reason and the transcript, then a daily call log every evening.

The full walkthrough, with the side by side

It answers our own phone

Try the intake it would run for you: call it, text it, or open the assistant in the corner of this page.

  • Runs live on micronetbd.org, matterorbit.com and workpm.ai, and on the Micronetbd main line (609) 435-1960 after four rings
  • Works on any website, added with one script tag, and on your phone line
  • Verified email before routing; consent captured; deadline flags for your team, never for the claimant
  • Every call logged with a transcript, written as the call runs
  • Alert within seconds, daily call log every evening
  • Built and supported by Micronetbd, in business since 2012, SOC 2 Type 2 audited

See the intake it would run for your firm

Bring your questionnaire. We will show you the conversation, the file and the routing in thirty minutes.